Delivery Policy – Bulk & other products
We require at least a 24-hour lead-time starting from the time your card is charged on all online orders (not from the time your order is submitted). If you require quicker service please call the store directly during business hours at 440-937-8135. All items purchased from landmarkmulch.com can be delivered to any address in the Cleveland, Ohio metro area. Landmark Lawn & Garden Supply requires a 2-yard or 2-ton minimum delivery on all orders, at least a 4' x 4' rack delivery on bulk firewood and aside from bulk, $50 minimum before taxes on any other products. We can also do 20# propane exchanges.
You must place a separate order if buying more than one bulk product online. If your order is placed and 2 or more bulk products are ordered, you may be charged additional shipping charges. (We will contact you via the phone number provided.)
Delivery charges are determined by the number of miles your zip code is from our store. Depending on the fuel market, fuel surcharges may apply. If you cannot find your zip code on the checkout screen, please contact us.
Landmark Lawn & Garden's sales associates make every attempt to be as accurate as possible. However, we cannot guarantee that product descriptions or other site content is complete, current or error free. If any product delivered by Landmark Lawn & Garden Supply is not as described online, please call us immediately to remedy the situation. Product pictures and descriptions are for your convenience. Landmark Lawn & Garden Supply will not be held responsible in any way for products that are ordered incorrectly by customer.
Bulk mulch calculations online are provided for your convenience. Landmark Lawn & Garden Supply will not be held responsible in any way for a customer's miscalculations resulting in their bulk product overage or shortage.
Delivery Return Policy
If you are dissatisfied with your order for any reason, you can return your items to the store for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original delivery and fuel charges are non-refundable. Gift Cards purchased are non-refundable.